Camera footage unavailable
Resolved
Jul 2, 2025 at 3:40pm UTC
We have resolved the underlying issue which caused the problem with camera footage. The majority of footage has been reuploaded and is available again in the portal.
We will continue to monitor as the rest of the data makes it way into the system.
Affected services
Updated
Jul 2, 2025 at 1:38pm UTC
We continue to work on this issue, and strides have been made to restore normal service. Affected video events have been retriggered, and are being reuploaded into the system.
Affected services
Created
Jul 2, 2025 at 12:05pm UTC
We are aware of an ongoing incident affecting some cameras, rendering users unable to view footage associated with some video events.
We are investigating this as a high priority and will provide a further update shortly.
Affected services