Back to overview
Degraded

Camera Connectivity

Nov 27 at 11:29am GMT
Affected services
Tracking Data - Cameras

Resolved
Nov 27 at 11:00pm GMT

The issue has now been fully resolved. Data transmission and live camera statuses have returned to normal operation.

Thank you for your patience and understanding while we worked with our supplier to restore service.

Updated
Nov 27 at 08:37pm GMT

We have worked with our supplier to implement a workaround and are now seeing a gradual improvement in data flow from affected devices.
We will continue to monitor the situation closely and provide further updates if required.

Thank you for your patience and understanding.

Updated
Nov 27 at 03:52pm GMT

Our supplier’s engineering team is actively working on the issue. We are in close contact with them and will provide further updates as soon as they are available.

Updated
Nov 27 at 02:44pm GMT

We are continuing to work closely with our supplier toward a full resolution.

Thank you for your patience.

Updated
Nov 27 at 12:45pm GMT

We have raised an issue with our supplier and are working closely with them towards a resolution.

Thank you for your patience.

Created
Nov 27 at 11:29am GMT

We are currently seeing a reduction in traffic from a subset of camera devices. This may result in delays in data transmission and updates appearing on the portal.
Our team is investigating and will provide further updates as necessary.

Thank you for your patience and understanding.