The earlier issue affecting camera downloads has now been resolved. All systems are operating normally, and data is being processed in real time. Offline devices backfill data immediately upon reconnecting. We will continue to monitor performance closely. Thank you for your patience and understanding.

Our supplier has identified the root cause and is urgently working on a patch to resolve the issue.

Thank you for your patience and understanding.

We are currently experiencing an issue with our supplier which is causing issues with downloading footage from cameras.

Our supplier has been notified and our team is actively investigating. We will share further updates as soon as they are available.

Thank you for your patience and understanding.