System Maintenance
Resolved
Jun 25 at 05:37am BST
Our maintenance has been successfully completed, and all services are now fully functional. We sincerely apologize for the extended duration during which the digi tacho data was unavailable. We would like to express our gratitude for your cooperation and support during this process.
Affected services
Updated
Jun 25 at 12:28am BST
We apologize for the delay in enabling the digi tacho data feed. Our ongoing maintenance work is taking longer than anticipated. We are working diligently to complete the necessary tasks and expect to have full service restored within the next 6.5 hours. We apologize for any inconvenience caused and appreciate your understanding.
Affected services
Updated
Jun 24 at 10:41pm BST
We apologize for the inconvenience, phase 2 of our maintenance is running longer than expected. We anticipate a window extension of approximately 1.5-2 hours. While the platform and most device data is accessible, digi tacho data will be enabled once this phase is complete.
Affected services
Updated
Jun 24 at 09:42pm BST
We are pleased to announce that we have enabled device data earlier than expected, allowing you to access and utilize that information. The availability of digi tacho data will be made possible once Phase 2 of our maintenance is successfully completed.
We appreciate your understanding and assure you that our team is working diligently to expedite the process.
Affected services
Updated
Jun 24 at 09:21pm BST
We are pleased to inform you that Phase 2 of our maintenance is progressing smoothly, and we have successfully resolved almost all customer portal issues.
Our team is working diligently to complete this phase as soon as possible, ensuring a seamless experience for all users. We appreciate your understanding and patience throughout this process.
Affected services
Updated
Jun 24 at 08:30pm BST
We would like to notify you that our ongoing maintenance window is currently impacting our customer portal.
As a result, you may experience some slowdown or encounter issues while logging in. Our team is actively working on resolving these matters as quickly as possible.
We apologize for any inconvenience caused and appreciate your patience during this time.
Affected services
Updated
Jun 24 at 08:04pm BST
We would like to inform you that our maintenance window has commenced, consisting of three main phases.
Phase 1, expected to last for approximately 30 minutes, should have no impact on our services.
However, during Phase 2, which is estimated to take around 1.5 hours, there is a possibility of temporary interruption to device and tacho data.
Finally, Phase 3, lasting for 1.5 hours, is not expected to cause any disruptions.
We appreciate your patience and understanding as we work towards improving our system.
Affected services
Created
Jun 24 at 08:00pm BST
We have scheduled a maintenance window to ensure optimal performance of our services and prepare for our upcoming release.
During this period, there is a possibility of temporary interruptions and delays to device and digi tacho data.
All other services should remain fully functional, and our team will work diligently to minimize any impact on your experience.
We apologize for any inconvenience caused and appreciate your understanding as we strive to enhance our system for a better user experience.
Affected services