Previous incidents

Dec 09, 2025

Portal Access Issues

Degraded

Resolved Dec 09 at 12:00pm GMT

All portal access issues should now be resolved.

1 previous update

API Maintenance

Maintenance

Resolved Dec 09 at 11:13am GMT

The maintenance is now complete.

If you experience any issues accessing the portal, please hard refresh your page (Ctrl+F5), or close your tab and open a new one

If this does not resolve your issue please contact support

2 previous updates

Dec 05, 2025

Portal and API Degradation

Degraded

Resolved Dec 05 at 09:20am GMT

Cloudflare have said they had issues with their APIs. This caused the degradation to our services. Cloudflare have now confirmed the issue been resolved.
https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q

We will continue to monitor, but no further impact is expected.
Thank you for your patience throughout this incident.

1 previous update

Previous updates