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Degraded

Device Delays

Aug 26 at 09:07am BST
Affected services
Tracking Data - Verilocation
Tracking Data - Seven
Tracking Data - Isotrak
Tracking Data - Cameras

Resolved
Aug 26 at 01:31pm BST

The earlier delays affecting data processing for some devices have now been fully resolved. All systems are operating normally, and data is being processed in real time. Offline devices backfill data immediately upon reconnecting. We will continue to monitor performance closely. Thank you for your patience and understanding.

Updated
Aug 26 at 11:15am BST

We are continuing to monitor system performance. While we’ve seen some improvement, a number of devices are still experiencing delays in data processing. Our team is actively working to resolve this and will provide further updates as progress is made. Thank you for your continued patience.

Updated
Aug 26 at 10:12am BST

We are seeing improvements in data processing for affected devices. We will continue to closely monitor performance and are also exploring additional enhancements to ensure continued stability and reliability. Thank you for your continued patience.

Created
Aug 26 at 09:07am BST

We are currently investigating an issue causing data delays for some devices. Our team is actively working to identify the root cause and restore normal processing as quickly as possible. We’ll provide further updates as soon as we have more information. Thank you for your patience.