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Degraded

Data Delays

Feb 20 at 08:08am GMT
Affected services
Tracking Data - Verilocation
Tracking Data - Seven
Tracking Data - Isotrak
Tracking Data - Cameras

Resolved
Feb 20 at 12:12pm GMT

The earlier delays affecting data processing for some devices have now been fully resolved. All systems are operating normally, and data is being processed in real time. Offline devices backfill data immediately upon reconnecting. We will continue to monitor performance closely. Thank you for your patience and understanding.

Updated
Feb 20 at 11:11am GMT

We are seeing improvements and will continue to monitor closely.

Updated
Feb 20 at 08:55am GMT

Some devices are now up to date, we will continue to monitor the remaining feeds and update you as we see more devices fully recover.

Created
Feb 20 at 08:08am GMT

We experienced a brief interruption in data ingress to the platform caused by infrastructure degradation. We're now seeing higher data processing rates indicating devices are catching up and backfilling their data in the platform. We will update you when operations return to normal. Thank you for your patience.