Previous incidents
Camera-only Tracking Delays
Resolved Feb 27, 2026 at 11:20am UTC
The earlier delays affecting data processing for some devices have now been resolved. All systems are operating normally, and data is being processed in real time. Offline devices backfill data immediately upon reconnecting. We will continue to monitor performance closely. Thank you for your patience and understanding.
3 previous updates
Data Delays
Resolved Feb 24, 2026 at 4:54pm UTC
The earlier delays affecting data processing for some devices have now been resolved. All systems are operating normally, and data is being processed in real time. We will continue to monitor performance closely. Thank you for your patience and understanding.
2 previous updates
Data Delays
Resolved Feb 20, 2026 at 12:12pm UTC
The earlier delays affecting data processing for some devices have now been fully resolved. All systems are operating normally, and data is being processed in real time. Offline devices backfill data immediately upon reconnecting. We will continue to monitor performance closely. Thank you for your patience and understanding.
3 previous updates
Public API is down
Resolved Jan 22, 2026 at 7:35pm UTC
Public API recovered.
1 previous update
Portal Access Issues
Resolved Dec 9, 2025 at 12:00pm UTC
All portal access issues should now be resolved.
1 previous update
Portal and API Degradation
Resolved Dec 5, 2025 at 9:20am UTC
Cloudflare have said they had issues with their APIs. This caused the degradation to our services. Cloudflare have now confirmed the issue been resolved.
https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q
We will continue to monitor, but no further impact is expected.
Thank you for your patience throughout this incident.
1 previous update