Previous incidents

November 2023
Nov 30, 2023
1 incident

Camera Video Availability

Degraded

Resolved Nov 30, 2023 at 1:56pm UTC

The problem has been identified and resolved. We appreciate your patience.

1 previous update
Nov 29, 2023
1 incident

Public API is down

Downtime

Resolved Nov 29, 2023 at 4:05pm UTC

API recovered.

1 previous update
Nov 28, 2023
1 incident

Public API is down

Downtime

Resolved Nov 28, 2023 at 8:04pm UTC

API recovered.

1 previous update
Nov 15, 2023
1 incident

Web Portal is down

Downtime

Resolved Nov 15, 2023 at 5:32pm UTC

Web Portal recovered.

1 previous update
October 2023
Oct 24, 2023
1 incident

Camera Connectivity Issues

Degraded

Resolved Oct 24, 2023 at 11:16am UTC

We can confirm that the connectivity issues with our cameras have been successfully resolved. You should no longer experience cameras appearing offline, video and preview failures, or GPS delays.

We appreciate your patience and support. If you encounter any further issues, please don't hesitate to reach out to our dedicated support team.

1 previous update
Oct 04, 2023
1 incident

Public API is down

Downtime

Resolved Oct 4, 2023 at 3:33pm UTC

API recovered.

1 previous update
September 2023
Sep 19, 2023
1 incident

Performance Degradation

Degraded

Resolved Sep 19, 2023 at 10:36am UTC

The platform has now returned to its expected performance levels. We are working with our supplier to further investigate the issue.

1 previous update