Previous incidents
Data Delays
Resolved Oct 29, 2025 at 12:00pm UTC
The earlier delays affecting data processing for some devices have now been fully resolved. All systems are operating normally, and data is being processed in real time. Offline devices backfill data immediately upon reconnecting. We will continue to monitor performance closely. Thank you for your patience and understanding.
1 previous update
Public API is down
Resolved Oct 20, 2025 at 9:26pm UTC
API recovered.
1 previous update
Device Delays
Resolved Aug 26, 2025 at 12:31pm UTC
The earlier delays affecting data processing for some devices have now been fully resolved. All systems are operating normally, and data is being processed in real time. Offline devices backfill data immediately upon reconnecting. We will continue to monitor performance closely. Thank you for your patience and understanding.
3 previous updates
Video event download failures
Resolved Aug 7, 2025 at 1:58pm UTC
Our fix has been successful, leading to new video events downloading correctly. The majority of the backlog has now been processed, and we continue to process additional records in the background.
2 previous updates