Previous incidents
Performance Degradation
Resolved Sep 19 at 11:36am BST
The platform has now returned to its expected performance levels. We are working with our supplier to further investigate the issue.
1 previous update
Inbound data delays
Resolved Aug 09 at 01:24pm BST
Our mobile network providers have identified the root cause of the issue and implemented a resolution. We are pleased to inform you that incoming data traffic has now returned to expected levels. We will continue to monitor the system and only send further updates if required. We apologize for any inconvenience the disruption may have caused you today.
3 previous updates
API is down
Resolved Aug 08 at 07:36pm BST
API recovered.
1 previous update
Performance degradation on the VL platform
Resolved Jul 05 at 11:52am BST
We continue to see the return to normal service levels, this issue is now set at resolved. We will continue to monitor and only provide a further notification if required.
2 previous updates
API is down
Resolved Jul 03 at 08:03pm BST
API recovered.
1 previous update