Previous incidents

We have now seen a recovery in the inbound data traffic and a return to normal service levels. This alert is now set at resolved.

This issue has now been resolved by our vendor and we can see normal levels of traffic comming in. We will continue to monitor and only send further updates if required.

We have now seen a return to normal levels of inbound data - This incident is now set at resolved.

Our Mobile Network Provider has deployed a fix and we can confirm we are seeing normal levels of data processing. This issue is now resolved. We will continue to monitor.

Our Mobile network provider has deployed a fix and we can confirm we are seeing normal levels of data coming in for processing this issue is now set to resolved. We will continue to monitor.

Our mobile network provider has confirmed that the impairment to service has now been resolved. We can confirm we are now seeing a return to expected levels of data flow.

The issue was resolved as of 13:40 on the 12th May.

The root cause of the issue has been found and resolved by our hosting provider.

Devices migrated from Isotrak are now up to date.