Previous incidents
Intermittent Log in issues
Resolved Jul 16 at 03:22pm BST
We have identified and resolved the issue which was affecting the portal and normal service has been resumed.
1 previous update
Intermittent issues logging into the VL platform
Resolved Jun 17 at 03:50pm BST
The fix has now been deployed, and service levels are stable. We are actively monitoring performance and will provide further notifications if necessary.
2 previous updates
Verilocation Portal and API Performance Issues
Resolved Jun 12 at 04:50pm BST
Normal performance levels have been resumed. We sincerely apologise for the impact on your business today. We will continue to monitor the situation and will provide further updates only if necessary.
2 previous updates
Verilocation Portal Performance Issues
Resolved Jun 11 at 02:25pm BST
Normal performance levels have been resumed. We sincerely apologise for the impact on your business today. We will continue to monitor the situation and will provide further updates only if necessary.
2 previous updates
Performance degradation on the VL platform (Camera Tracking).
Resolved Jun 03 at 07:29pm BST
Data backfill has now been mostly completed, with the exception of a few outliers that are still being processed. Normal service levels have been resumed. We sincerely apologize for the impact on your business today. We will continue to monitor the situation and will provide further updates only if necessary. many thanks for your patience the team at Addsecure.
5 previous updates