Previous incidents
Mobile Network Service Issues
Resolved Jan 10, 2025 at 2:52pm UTC
We are now observing a return to normal inbound data levels. We will continue to monitor and provide further updates if necessary. Thank you for your patience and understanding.
3 previous updates
Mobile network service issues
Resolved Jan 9, 2025 at 8:43pm UTC
We are now observing a return to normal inbound data levels. Our partner has confirmed that the issue has been resolved. Nevertheless, we will continue to monitor the situation and provide further updates if necessary.
1 previous update
Mobile Network Service Issues
Resolved Nov 28, 2024 at 9:17pm UTC
Our partner has confirmed that the mobile network issue has been resolved. Devices on this network should now reconnect and resume transmitting data as expected. Thank you for your patience and understanding.
1 previous update
API Issues
Resolved Nov 26, 2024 at 2:26pm UTC
We have identified and resolved the issue, services should now be back to normal.
We apologise for the inconvenience
1 previous update
Video Download Issues
Resolved Nov 22, 2024 at 12:13pm UTC
Video downloads should now be progressing as expected. We apologise for the inconvenience
1 previous update
Intermittent login issues
Resolved Nov 8, 2024 at 11:37am UTC
We have identified an issue with one of our web servers which resulted in abnormal behaviour and have taken action to rectify the issue.
1 previous update