Previous incidents

May 2026
No incidents reported
April 2026
Apr 28, 2026
1 incident

Camera Footage Download Issue

Degraded

Resolved Apr 29, 2026 at 10:30am UTC

The earlier issue affecting camera downloads has now been resolved. All systems are operating normally, and data is being processed in real time. Offline devices backfill data immediately upon reconnecting. We will continue to monitor performance closely. Thank you for your patience and understanding.

2 previous updates

Apr 23, 2026
1 incident

Camera-only Tracking Delays

Degraded

Resolved Apr 23, 2026 at 10:30am UTC

The earlier delays affecting data processing for some devices have now been resolved. All systems are operating normally, and data is being processed in real time. Offline devices backfill data immediately upon reconnecting. We will continue to monitor performance closely. Thank you for your patience and understanding.

1 previous update

Apr 22, 2026
1 incident

Camera Tracking and Event Time Issue

Degraded

Resolved Apr 22, 2026 at 6:08pm UTC

This issue has been resolved and camera events and tracking times are displaying correctly. Thank you for your patience and understanding.

1 previous update

Apr 21, 2026
1 incident

Public API is down

Downtime

Resolved Apr 21, 2026 at 6:05pm UTC

Public API recovered.

1 previous update

Apr 16, 2026
1 incident

Camera-only Tracking Delays

Degraded

Resolved Apr 16, 2026 at 12:11pm UTC

The earlier delays affecting data processing for some devices have now been resolved. All systems are operating normally, and data is being processed in real time. Offline devices backfill data immediately upon reconnecting. We will continue to monitor performance closely. Thank you for your patience and understanding.

1 previous update

Apr 15, 2026
1 incident

Camera-only Tracking Delays

Degraded

Resolved Apr 15, 2026 at 9:14pm UTC

The earlier delays affecting data processing for some devices have now been resolved. All systems are operating normally, and data is being processed in real time. Offline devices backfill data immediately upon reconnecting. We will continue to monitor performance closely. Thank you for your patience and understanding.

1 previous update