Previous incidents

May 2023
May 27, 2023
1 incident

Mobile Network degraded service

Degraded

Resolved May 27 at 10:13am BST

Our Mobile network provider has deployed a fix and we can confirm we are seeing normal levels of data coming in for processing this issue is now set to resolved. We will continue to monitor.

3 previous updates

May 26, 2023
1 incident

Mobile Network degraded service

Degraded

Resolved May 26 at 11:30am BST

Our mobile network provider has confirmed that the impairment to service has now been resolved. We can confirm we are now seeing a return to expected levels of data flow.

5 previous updates

May 12, 2023
1 incident

Mobile Network Provider Issue

Degraded

Resolved May 12 at 01:40pm BST

The issue was resolved as of 13:40 on the 12th May.

1 previous update

April 2023
Apr 21, 2023
1 incident

Inbound data delays

Degraded

Resolved Apr 21 at 04:39pm BST

The root cause of the issue has been found and resolved by our hosting provider.

Devices migrated from Isotrak are now up to date.

2 previous updates

March 2023
Mar 28, 2023
1 incident

API is down

Downtime

Resolved Mar 28 at 08:03pm BST

API recovered.

1 previous update