Previous incidents

March 2025
Mar 27, 2025
1 incident

API is down

Downtime

Resolved Mar 27 at 08:05pm GMT

API recovered.

1 previous update

Mar 26, 2025
1 incident

API is down

Downtime

Resolved Mar 26 at 09:15am GMT

API recovered.

1 previous update

Mar 25, 2025
2 incidents

API is down

Downtime

Resolved Mar 25 at 05:54pm GMT

API recovered.

1 previous update

Portal and API Degradation

Degraded

Resolved Mar 25 at 03:33pm GMT

The issue has been identified and resolved. Services are now operating normally.

We recommend clearing your browser cache and restarting your browser.

We apologise for any inconvenience caused.

3 previous updates

Mar 20, 2025
1 incident

API is down

Downtime

Resolved Mar 20 at 03:00pm GMT

API recovered.

1 previous update

Mar 19, 2025
1 incident

Portal and API Degradation

Degraded

Resolved Mar 19 at 10:25am GMT

The issue has been identified and resolved. Services are now operating normally.

We recommend clearing your browser cache and restarting your browser.

We apologise for any inconvenience caused.

1 previous update

Mar 14, 2025
1 incident

Portal and API Degradation

Degraded

Resolved Mar 14 at 02:31pm GMT

The issue has been identified and resolved. Services are now operating normally.

We recommend clearing your browser cache and restarting your browser.

We apologise for any inconvenience caused.

1 previous update

Mar 11, 2025
1 incident

Portal and API Degradation

Degraded

Resolved Mar 11 at 01:34pm GMT

The issue has been identified and resolved. Services are now operating normally.

We recommend clearing your browser cache and restarting your browser.

We apologise for any inconvenience caused.

1 previous update

Mar 07, 2025
2 incidents

Mobile Network Degradation

Degraded

Resolved Mar 07 at 02:52pm GMT

We are now observing a return to normal inbound data levels. We will continue to monitor and provide further updates if necessary. Thank you for your patience and understanding.

1 previous update

Portal and API Degradation

Degraded

Resolved Mar 07 at 10:30am GMT

The issue has been identified and resolved. Services are now operating normally.

We recommend clearing your browser cache and restarting your browser.

We apologise for any inconvenience caused.

1 previous update

Mar 06, 2025
1 incident

Portal and API Degradation

Degraded

Resolved Mar 06 at 03:25pm GMT

The issue has been identified and resolved. Services are now operating normally.

We recommend clearing your browser cache and restarting your browser.

We apologise for any inconvenience caused.

1 previous update

Mar 04, 2025
1 incident

Inbound Data Processing Delays

Degraded

Resolved Mar 06 at 05:04pm GMT

All systems are now operating as expected. Data processing delays have been fully resolved, and there are no backlogs. Telematics data is being processed in real time. Thank you for your patience.

11 previous updates

February 2025
Feb 28, 2025
1 incident

Portal and API Degradation

Degraded

Resolved Feb 28 at 11:44am GMT

The issue has been identified and resolved. Services are now operating normally.

We recommend clearing your browser cache and restarting your browser.

We apologise for any inconvenience caused.

1 previous update

Feb 20, 2025
1 incident

Portal and API Degradation

Degraded

Resolved Feb 20 at 11:41am GMT

The issue has been identified and resolved. Services are now operating normally.

We recommend clearing your browser cache and restarting your browser.

We apologise for any inconvenience caused.

1 previous update

Feb 18, 2025
1 incident

Portal and API Degradation

Degraded

Resolved Feb 18 at 05:06pm GMT

The issue has been identified and resolved. Services are now operating normally.

We recommend clearing your browser cache and restarting your browser.

We apologise for any inconvenience caused.

1 previous update

Feb 13, 2025
1 incident

Portal and API Degradation

Degraded

Resolved Feb 13 at 05:02pm GMT

The issue has been identified and resolved. Services are now operating normally.

We recommend clearing your browser cache and restarting your browser.

We apologise for any inconvenience caused.

1 previous update

Feb 11, 2025
2 incidents

Video / Camera service degradation

Degraded

Resolved Feb 11 at 01:08pm GMT

Normal service has now been restored.

1 previous update

Portal and API Degradation

Degraded

Resolved Feb 11 at 10:10am GMT

The issue has been identified and resolved. Services are now operating normally. We apologise for any inconvenience caused.

1 previous update

January 2025
Jan 10, 2025
1 incident

Mobile Network Service Issues

Degraded

Resolved Jan 10 at 02:52pm GMT

We are now observing a return to normal inbound data levels. We will continue to monitor and provide further updates if necessary. Thank you for your patience and understanding.

3 previous updates

Jan 09, 2025
1 incident

Mobile network service issues

Degraded

Resolved Jan 09 at 08:43pm GMT

We are now observing a return to normal inbound data levels. Our partner has confirmed that the issue has been resolved. Nevertheless, we will continue to monitor the situation and provide further updates if necessary.

1 previous update