Previous incidents
Performance degradation on the VL platform
Resolved Jul 5, 2023 at 10:52am UTC
We continue to see the return to normal service levels, this issue is now set at resolved. We will continue to monitor and only provide a further notification if required.
2 previous updates
Public API is down
Resolved Jul 3, 2023 at 7:03pm UTC
API recovered.
1 previous update
Inbound data delays
Resolved Jun 22, 2023 at 8:59am UTC
We have now seen a recovery in the inbound data traffic and a return to normal service levels. This alert is now set at resolved.
1 previous update
Inbound data delays
Resolved Jun 20, 2023 at 11:45am UTC
This issue has now been resolved by our vendor and we can see normal levels of traffic comming in. We will continue to monitor and only send further updates if required.
2 previous updates
Mobile Network degraded service
Resolved Jun 7, 2023 at 6:56pm UTC
We have now seen a return to normal levels of inbound data - This incident is now set at resolved.
1 previous update
Mobile Network Provider Degraded Service
Resolved Jun 1, 2023 at 5:05pm UTC
Our Mobile Network Provider has deployed a fix and we can confirm we are seeing normal levels of data processing. This issue is now resolved. We will continue to monitor.
3 previous updates
Mobile Network degraded service
Resolved May 27, 2023 at 9:13am UTC
Our Mobile network provider has deployed a fix and we can confirm we are seeing normal levels of data coming in for processing this issue is now set to resolved. We will continue to monitor.
3 previous updates
Mobile Network degraded service
Resolved May 26, 2023 at 10:30am UTC
Our mobile network provider has confirmed that the impairment to service has now been resolved. We can confirm we are now seeing a return to expected levels of data flow.
5 previous updates
Mobile Network Provider Issue
Resolved May 12, 2023 at 12:40pm UTC
The issue was resolved as of 13:40 on the 12th May.
1 previous update