Previous incidents

May 2025
May 01, 2025
1 incident

API is down

Downtime

Resolved May 01 at 05:12pm BST

API recovered.

1 previous update

April 2025
Apr 28, 2025
1 incident

Inbound Data Processing Delays

Degraded

Resolved Apr 28 at 05:40pm BST

All systems are now operating as expected. Data processing delays have been fully resolved and there are no backlogs. Thank you for your patience.

3 previous updates

Apr 02, 2025
2 incidents

Portal and API Degradation

Degraded

Resolved Apr 02 at 11:29am BST

The issue has been resolved and services are now operating as expected. We recommend clearing your browser cache and restarting your browser.

We apologise for the inconvenience and appreciate your patience.

2 previous updates

API is down

Downtime

Resolved Apr 02 at 06:25am BST

API recovered.

3 previous updates

Apr 01, 2025
1 incident

Portal and API Degradation

Degraded

Resolved Apr 01 at 05:44pm BST

The issue has been resolved and services are now operating as expected. We apologise for the inconvenience and appreciate your patience.

5 previous updates

March 2025
Mar 27, 2025
1 incident

API is down

Downtime

Resolved Mar 27 at 08:05pm GMT

API recovered.

1 previous update

Mar 26, 2025
1 incident

API is down

Downtime

Resolved Mar 26 at 09:15am GMT

API recovered.

1 previous update

Mar 25, 2025
2 incidents

API is down

Downtime

Resolved Mar 25 at 05:54pm GMT

API recovered.

1 previous update

Portal and API Degradation

Degraded

Resolved Mar 25 at 03:33pm GMT

The issue has been identified and resolved. Services are now operating normally.

We recommend clearing your browser cache and restarting your browser.

We apologise for any inconvenience caused.

3 previous updates

Mar 20, 2025
1 incident

API is down

Downtime

Resolved Mar 20 at 03:00pm GMT

API recovered.

1 previous update

Mar 19, 2025
1 incident

Portal and API Degradation

Degraded

Resolved Mar 19 at 10:25am GMT

The issue has been identified and resolved. Services are now operating normally.

We recommend clearing your browser cache and restarting your browser.

We apologise for any inconvenience caused.

1 previous update

Mar 14, 2025
1 incident

Portal and API Degradation

Degraded

Resolved Mar 14 at 02:31pm GMT

The issue has been identified and resolved. Services are now operating normally.

We recommend clearing your browser cache and restarting your browser.

We apologise for any inconvenience caused.

1 previous update

Mar 11, 2025
1 incident

Portal and API Degradation

Degraded

Resolved Mar 11 at 01:34pm GMT

The issue has been identified and resolved. Services are now operating normally.

We recommend clearing your browser cache and restarting your browser.

We apologise for any inconvenience caused.

1 previous update

Mar 07, 2025
2 incidents

Mobile Network Degradation

Degraded

Resolved Mar 07 at 02:52pm GMT

We are now observing a return to normal inbound data levels. We will continue to monitor and provide further updates if necessary. Thank you for your patience and understanding.

1 previous update

Portal and API Degradation

Degraded

Resolved Mar 07 at 10:30am GMT

The issue has been identified and resolved. Services are now operating normally.

We recommend clearing your browser cache and restarting your browser.

We apologise for any inconvenience caused.

1 previous update

Mar 06, 2025
1 incident

Portal and API Degradation

Degraded

Resolved Mar 06 at 03:25pm GMT

The issue has been identified and resolved. Services are now operating normally.

We recommend clearing your browser cache and restarting your browser.

We apologise for any inconvenience caused.

1 previous update

Mar 04, 2025
1 incident

Inbound Data Processing Delays

Degraded

Resolved Mar 06 at 05:04pm GMT

All systems are now operating as expected. Data processing delays have been fully resolved, and there are no backlogs. Telematics data is being processed in real time. Thank you for your patience.

11 previous updates